Operations Manager - Mechanical, Electrical and Plumbing - based in Luxembourg

Manage and coordinate the lifecycle of the EIB Group’s Mechanical, Electrical and Plumbing (MEP) systems across Luxembourg buildings to ensure safe, reliable, sustainable and cost-effective building engineering services supporting business continuity, user experience and regulatory compliance. Oversee maintenance activities, service providers, and MEP-related projects while contributing to lifecycle optimisation and energy efficiency improvements.

Responsibilities

• Act as operations manager for all MEP systems, defining product vision, service levels, performance targets and lifecycle strategies aligned with CRE and EIB objectives.
• Oversee the preventive, corrective and predictive maintenance of all building MEP systems to ensure safety, operational availability and regulatory compliance.
• Monitor performance of technical equipment and analyse technical data to identify failures, inefficiencies or optimisation opportunities, supporting proactive asset management and continuous improvement.
• Manage and steer external service providers as strategic partners, ensuring contractual performance, compliance and continuous improvement.
• Define and prioritise operational and technical actions in coordination with internal stakeholders, contributing to continuous improvement and lifecycle optimisation strategies.
• Participate in and, where required, coordinate MEP related projects, ensuring alignment with product roadmaps, quality standards, safety and cost controls.
• Act as the technical single point of contact for MEP systems across Property Management, Facilities Management, Asset Management, RED (Real Estate Development Division), CSS (Corporate Security and Safety Division), GIS (Group Information Systems Directorate), Procurement and other internal stakeholders.
• Monitor developments in emerging technologies (smart buildings, IoT, automation, energy systems) and contribute to assessments supporting their potential adoption.
• Prepare operational reports, performance dashboards and technical documentation to support internal governance, audits and management oversight.
• Contribute to energy reduction and sustainability initiatives by analysing MEP performance and proposing technical enhancements and efficiency measures to the Asset Manager.
• Contribute as subject matter expert to the EIB’s transition toward smart, sustainable and digitally enabled buildings.

Requirements

• University degree (minimum an equivalent to a Bachelor) preferably in Engineering or a related technical discipline.
• At least 5 years of relevant professional experience, ideally in either Large building technical maintenance or MEP construction project management or Technical Facilities / Property Management.
• Solid expertise in mechanical, electrical and plumbing systems.
• Excellent knowledge of building maintenance standards, technical regulations and best practices.
• Knowledge of smart building technologies, IoT and digital FM tools.
• Experience with service provider management in a multisource environment.
• Experience in multicultural and international environments.
• Project management certification (PRINCE2, PMI, PM2 or equivalent) is an advantage.
• MRICS certification is a plus.
• Excellent knowledge of English and good knowledge of French.
• Knowledge of other EU languages would be an advantage.

Skills

• Mechanical Systems Expertise
• Electrical Systems Expertise
• Plumbing Systems Expertise
• Building Maintenance Standards
• Technical Regulations Knowledge
• Smart Building Technologies
• IoT in Facilities Management
• Digital FM Tools
• Service Provider Contract Management
• Multisource Environment Management
• Large Building Technical Maintenance
• MEP Construction Project Management
• Technical Facilities Management
• Property Management
• Project Management
• Prince2
• PMI
• PM2
• MRICS Certification

Languages

English, French