Intern (Division of Knowledge Management)

The intern will support the development and prototyping of a Publications Database and related knowledge dissemination tools for UNIDO. Tasks include assisting in web application design, exploring AI-driven search tools, and supporting knowledge management initiatives under the supervision of the Chief of the Division of Knowledge Management.

Responsibilities

• Assist in the design and development of a basic web application (frontend and backend) for internal and external access to UNIDO’s knowledge products.
• Support the creation of a user-friendly administration interface to manage and organize Knowledge Management (KM)-related content on a unified platform (SharePoint or Opentext).
• Contribute to exploratory reviews of off-the-shelf or cloud-based software tools and AI-driven services (e.g., Microsoft Copilot, Google Programmable Search, Google Vertex AI, or similar) for improved search and access functionality.
• Assist in researching and identifying various AI driven search possibilities allowing contextual search of a vast volume of various knowledge materials.
• Assist in developing wireframes and layout mockups for the Publications Database platform, or similar databases, in line with UNIDO’s digital and knowledge-sharing strategies.
• Assist in the design and creation of dedicated Communities of Practice (possibly using Viva Exchange).
• Assist in designing and creating online forms with or without related submission workflows using PowerApps.
• Participate in the integration or interfacing of potential tools with existing UNIDO platforms and services, following IT best practices and under supervision.
• Support the documentation of technical findings, proposed architectures, and prototype features.
• Assist with stakeholder consultations and technical coordination with IT colleagues (COR/DIT/DIG) to align development efforts with corporate standards.
• Support research and reporting on knowledge management trends, tools, and good practices relevant to UN agencies.
• Prepare an end-of-internship report, which will be submitted to and cleared by UNIDO Internship Coordination.

Requirements

• Enrolled in a second level university degree programme (master's or equivalent) or higher; or begin the internship within one year of completing a second level university degree; or be enrolled in the final academic year of a first degree programme (bachelor's or equivalent); or begin the internship within one year of completing a first level university degree. Only accredited institutions will be considered.
• Field of specialization: Computer Science, Software Engineering, Information Systems, or a related field.
• Fluency in written and spoken English is required. Knowledge of another official United Nations language (Arabic, Chinese, French, Russian and Spanish) is an asset.
• Basic experience with web development (HTML/CSS/JavaScript) and familiarity with modern frameworks (e.g., React, Vue, or similar).
• Exposure to backend technologies and languages such as Python, PHP, or Node.js, and understanding of REST APIs.
• General understanding of relational and/or NoSQL databases and content management concepts.
• Familiarity with software development lifecycle and version control (e.g., Git).
• Experience with SharePoint set-up and functionalities as well as exposure to the use of Power App and Opensearch.
• Interest or exposure to knowledge management systems, digital libraries, document management, or enterprise search solutions is an advantage.
• Ability to research and evaluate digital tools, particularly open-source or AI-enhanced platforms for document indexing and retrieval.
• Good communication and organizational skills; ability to work in a multicultural and interdisciplinary team.

Skills

• Website Development
• HTML
• CSS
• JavaScript
• React
• Vue
• Backend Development
• Python
• PHP
• Node.js
• REST APIs
• Relational Databases
• NoSQL Databases
• Content Management
• Software Development Lifecycle
• Version Control Systems
• Git
• SharePoint Development
• Power Apps
• OpenSearch
• Knowledge Management
• Digital Libraries
• Document Management
• Enterprise search solutions
• Digital Tools Research
• AI-enhanced Platforms

Languages

English