Records Manager

The Records Manager will establish, implement, and maintain records management best practices across CERN, ensuring effective information lifecycle management. The role involves coordinating records management practices, supporting digital migration, developing retention schedules, and leading continuous improvement initiatives.

Responsibilities

• Coordinate and oversee records management practices across CERN, including the DRO (Departmental Records Officers) network.
• Provide operational support for records management activities (data/metadata processing, quality control, digital migration).
• Establish a records management implementation strategy and related processes and procedures, and contribute to policy development.
• Develop and maintain retention schedules and related processes in collaboration with stakeholders.
• Lead innovation and continuous improvement initiatives in records management, and monitor KPIs.
• Lead apprentices, interns, and colleagues in records management.
• Deliver training and guidance to users and contribute to outreach and service activities.

Requirements

• Master's degree or equivalent relevant experience in the field of Records Management, Archival Science or Library & Information Science or a related field.
• Proven qualification or formal training in records management, obtained either as part of the above degree programme or as a separate, recognised qualification.
• Proven experience in records management within complex, digital environments, preferably in a large organisation or institution.
• In-depth knowledge and use of records management principles, standards, and lifecycle processes.
• Experience with digital records systems and their integration into wider IT ecosystems.
• Hands-on experience in analysing, handling, and improving data/metadata quality.
• Ability to translate policies and requirements into clear, user-oriented procedures.
• Familiarity with relevant tools (e.g. OpenRefine, CMS, AtoM, Invenio) is an asset.
• Experience in advising and engaging stakeholders, communicating clearly with them.

Skills

• Records Management Projects
• Archival Science
• Library and Information Science
• Digital Records Systems
• Records Management Principles
• Records Lifecycle Processes
• Data Quality Analysis
• Metadata Management
• Policy Translation
• User-oriented Procedures
• OpenRefine
• Content Management Systems
• AtoM
• Invenio
• Stakeholder Engagement
• Information Lifecycle Management
• Retention Schedule Development
• Digital Migration
• Continual Improvement

Languages

English, French