Giga UX/UI Support Officer-Intern

The intern will support the design and development of user-friendly, accessible and responsive digital interfaces for Giga platforms and applications. Responsibilities include UX and interface design, creating wireframes and prototypes, enhancing usability and accessibility, and collaborating with developers and product stakeholders.

Responsibilities

• Design user-centred digital interfaces and workflows for Giga-ITU products.
• Create wireframes, mockups and interactive prototypes to communicate design concepts and validate solutions.
• Enhance usability, visual consistency and accessibility across digital products, including for users with limited technical skills, low bandwidth or mobile-only access.
• Participate in user journey mapping and interaction design activities to understand user behaviours and optimise interactions.
• Support the maintenance and continuous evolution of the Giga design system and UI component libraries.
• Implement responsive user interfaces using modern web technologies, translating approved design prototypes into fully functional interfaces.
• Develop reusable frontend components and support compliance with established accessibility standards (WCAG 2.1 AA / 2.2 AA) and best practices.
• Collaborate closely with developers, designers and product stakeholders; participate in brainstorming sessions, design reviews, agile processes and testing activities, and in continuous improvement and documentation of digital products.

Requirements

• Currently enrolled in a university programme (bachelor’s or master’s degree) in interaction design, HCI, computer science, software or web engineering, graphic or product design, or a related field.
• No professional work experience is required.
• A portfolio of academic, personal or freelance projects showing both user-centred design work and frontend implementation is required.
• Previous internships, or projects involving dashboards, data visualisation or maps, are an asset.
• Interest in designing for low-bandwidth or low-literacy contexts; interest in open source or Digital Public Goods; coursework or projects involving GIS or map interfaces would be desirable.
• Advanced level of English.
• Knowledge of French, Spanish, Arabic or Portuguese is an asset.
• Be under 30 years of age (Exceptions may be considered for candidates pursuing a Ph.D.).
• Be currently enrolled in an undergraduate, graduate, or post-graduate programme, or be a recent graduate(within six months prior to the start of the internship).
• Be a citizen of a Member State of ITU.

Skills

• User-Centered Design
• Frontend Implementation
• UI Design
• Wireframing
• Prototyping
• Usability Enhancement
• Accessibility Design
• Dashboard Design
• Data Visualization
• Map Interfaces
• GIS
• Interaction Design
• HCI
• Graphic Design
• Product Design

Languages

English