Capacity building and Development Intern

The intern will support capacity building and development activities under the supervision of the Regional Director of ITU Regional Office for Asia and the Pacific. Tasks include assisting in training programme design and delivery, supporting the ITU Academy platform, conducting research and data analysis, and coordinating outreach and stakeholder engagement.

Responsibilities

• Assisting in the design and delivery of training programmes and workshops.
• Supporting ITU Academy platform in terms of training course setup, responding to participant inquiries about courses, technical issues, or certification processes.
• Contributing to the monitoring and evaluation of related initiatives.
• Ensuring capacity development is integrated into projects and activities to foster synergies and continuous learning.
• Drafting and editing reports, briefings, and documents; refining/adding executive summaries, concisely highlighting key findings.
• Analysis of participants’ feedback through the ITU Academy end of training surveys to identify and propose targeted improvements.
• Track key metrics and analyse training participant data (e.g., registrations, completion rates, satisfaction rates) to generate performance reports and recommendations.
• Preparing graphic-rich, high-quality PowerPoint presentations.
• Carrying out research in support of current projects and activities.
• Assisting with setup and deployment of training modules, webinars, workshops.
• Participate in the coordination with relevant stakeholders (course coordinators and instructors) to ensure timely submission of training materials and set up of course pages.
• Assisting in taking meeting minutes.
• Supporting stakeholder engagement and outreach to partners involved in capacity building, ensuring synergies across initiatives and activities.

Requirements

• University degree in progress in relevant fields OR education in a reputed college of advanced education with a diploma of equivalent standard to that of an university degree in international relations, international development, international law, computer science, cybersecurity, or other relevant programs.
• No work experience is required.
• English at advanced level.
• Excellent communication and interpersonal skills, both verbal and written.
• Excellent computer skills (MS Office; PowerPoint; Adobe Photoshop and/or Adobe Premiere Pro an asset).
• Knowledge of ICT industry and tech media an asset.
• Knowledge of web management systems (such as Drupal) and Learning Management Systems (such as Moodle) are considered an advantage.
• Excellent research, analysis and summarizing skills.
• Be under 30 years of age (Exceptions may be considered for candidates pursuing a Ph.D.).
• Be currently enrolled in an undergraduate, graduate, or post-graduate programme, or be a recent graduate (within six months prior to the start of the internship).
• Be a citizen of a Member State of ITU.

Skills

• Microsoft Office Suite
• Power Point
• Adobe Photoshop
• Adobe Premiere
• ICT industry knowledge
• Tech media knowledge
• Web-based Management Systems
• Drupal
• Learning Management System
• Moodle
• Research Skills
• Data Analysis
• Summarizing Skills
• Training Programme Design
• Training Delivery
• Stakeholder Engagement
• Outreach Coordination

Languages

English