Director, Division of Programme Support, DPS/OD

The Director of the Division of Programme Support (DPS) leads and manages the division responsible for finance, human resources, IT, security, procurement, and other support services at the International Trade Centre. The role involves strategic leadership, coordination of administrative functions, and representation at inter-agency meetings.

Responsibilities

• Formulates and implements the substantive work programme of the Division of Programme Support (DPS).
• Oversees management of activities undertaken by DPS, ensuring timely execution and coordination within the division and with other UN organizations.
• Leads and supervises work units including finance management, human resources, central support services, and information technology.
• Coordinates preparation of reports for intergovernmental bodies such as the Advisory Committee on Administrative and Budget Questions, Committee for Programme Coordination, General Assembly and WTO.
• Provides strategic advice and support to senior management on resource allocation and administrative policies.
• Leads coordination of personnel and human resource administration-related issues and contributes to strategic vision development for HR, Central Services, Financial Management and IT.
• Provides leadership in change management initiatives to improve organizational efficiency and effectiveness.
• Ensures high-quality standards for outputs produced by DPS and compliance with mandates.
• Participates as a member of the ITC Senior Management Committee and represents ITC at UN Common System level meetings.
• Undertakes administrative tasks including budget preparation, reporting, staff evaluation, recruitment, and resource allocation.
• Leads development and update of administrative and business process improvement strategies across DPS.
• Recruits, manages, guides, develops and trains staff; fosters teamwork and communication.
• Performs other duties as required.

Requirements

• Advanced university degree (Master’s degree or equivalent) in business or public administration, finance, accounting, law, social sciences or related area.
• A first-level university degree in the above areas may be accepted with an additional two years of relevant professional work experience.
• A minimum of fifteen years of progressively responsible experience in administration, budget, finance, accounting, human resources management, logistics, supply chain management, information technology, or a related field is required.
• At least 10 years of experience at the international level.
• At least five years of senior managerial experience is required.
• A minimum of five years of recent experience in supervising large HR operations with diverse funding sources is desirable.
• Experience driving organizational change within an administrative context through offering pragmatic solutions is desirable.
• Experience in liaising with Member States, intergovernmental bodies, such as the UN General Assembly, its main committees and subsidiary organs, inter-agency networks, or similar is desirable.
• Experience in leading and coordinating on the provision of support services to multiple stakeholders in an international organization is desirable.
• Experience developing and implementing budgeting/financial policies and practices developing operational strategies, and workforce planning approaches in an international setting is desirable.
• Experience in audit and oversight coordination is desirable.
• Experience working in or with field offices is desirable.
• English is required at UN Level III proficiency in reading, writing, listening and speaking.
• French is desirable at UN Level II proficiency in reading, writing, listening and speaking.

Skills

• Budget Management
• Financial Reporting
• Human Resources Management
• Logistics Management
• Supply Chain Management
• Information Technology Management
• Organizational Change Management
• Stakeholder Liaison
• Inter-agency Coordination
• Support Services
• Operational Strategy
• Workforce Planning
• Audit Coordination
• Oversight Coordination
• Senior Management
• International Administration
• Programme Support
• Procurement Management
• Security Management

Languages

English, French