Senior MEAL Officer

The Senior MEAL Officer based in Inongo is responsible for monitoring, data collection, analysis, and validation related to project interventions to evaluate project performance and service quality for survivors. The role involves close collaboration with technical leads and partners to ensure data quality, indicator coherence, and effective referral mechanisms within the STAR-RDC project.

Responsibilities

• Manage MEAL systems and processes for the STAR RDC project in Inongo and other intervention zones in Mai-Ndombe in line with country and global MEAL strategies throughout the project cycle.
• Collaborate with MEAL and program staff to ensure data collection, compilation, quality control and completeness according to IRC and donor standards.
• Document and share learnings, evidence and data from previous projects to inform proposal design.
• Implement MEAL plans, review data collection tools (GBVIMS, DHIS2), promote online tools (CommCare, Kobo), monitor data management processes, quality controls and audits, and update data visualization.
• Conduct regular data analysis and work closely with program leads to facilitate real-time program adaptation decisions.
• Produce quality reports and update dashboards with key results to support learning and decision-making shared in project management and team meetings.
• Identify, document and share client feedback to improve services and outcomes.
• Support deployment of surveys and assessments including baseline, endline, satisfaction surveys, post distribution monitoring and coordinate external evaluations with program colleagues and partners.
• Support use of technologies (CommCare, Kobo, PowerBI) for mobile data collection and dashboard visualization to improve data collection speed, quality and presentation.
• Adhere to and participate in IRC efforts to meet internal and external accountability commitments through reliable mechanisms, feedback and response to clients.
• Promote standards and best practices for quality data collection, analysis and reporting.
• Ensure accountability to clients, partners and donors.
• Promote access and use of data for shared learning, informed decision-making and program adaptation.
• Supervise and lead MEAL activities of the STAR RDC project in the coverage area.
• Occasionally supervise partner data collection agents and surveyors during field assessments.
• Collaborate internally with Medical, Psychosocial, Legal supervisors, Reintegration Officer, database agents, partnership managers, HR and field coordinators.
• Collaborate externally with clients, partner organizations, and local and national government.
• Promote staff growth and development by providing technical training and learning resources to partners, colleagues and junior staff.
• Participate in recruitment and onboarding of consultants and field enumerators.
• Ensure compliance with project communication plans by IRC and partners.
• Ensure adherence to donor communication and visibility policies on communication materials and digital content.
• Ensure strict compliance with financial procedures and donor requirements, especially regarding supply chain.
• Proactively ensure compliance with logistics and supply chain processes.

Requirements

• A university degree preferably in Statistics, Public Health, Demography or related fields.
• A minimum of 2 to 3 years of professional experience in a MEAL field.
• Technical knowledge of MEAL approaches and techniques in GBV projects including results monitoring, theory of change, logical frameworks, data collection, data analysis, and client feedback mechanisms.
• Experience in quantitative data collection, data entry, analysis and report writing.
• Knowledge of data quality assessment (DQA) procedures.
• Knowledge of GBV guiding principles.
• Basic knowledge of data systems such as GBVIMS, DHIS2 and experience with mobile data collection software such as Kobo, CommCare, ODK Collect is required.
• Knowledge of Tableau, PowerBI or GIS software is an additional asset.
• Good computer skills in MS Office, especially Excel and Word, with experience in report writing.
• Autonomous and proactive attitude with good organizational, planning and analytical skills, including multitasking and attention to detail.
• Flexibility and ability to work under pressure and in constantly changing work environments.
• Proven skills in analysis, systematic thinking and problem solving.
• Strong understanding of accountability and ability to implement client feedback and response systems.
• Proven ability to work in multidisciplinary teams and manage pressure in emergency contexts.
• Facilitation, oral and written communication skills.
• Knowledge of intervention zones and availability for frequent field travel in sometimes remote or security-sensitive areas.
• Fluency in French (oral and written) is essential; knowledge of Lingala or a local language of Mai-Ndombe province is an asset.
• Commitment to IRC policies including client safeguarding and principles of diversity, equality and inclusion.

Skills

• MEAL Approaches
• Results Monitoring
• Theory of Change
• Logical Frameworks
• Data Collection
• Data Analysis
• Client Feedback Systems
• Quantitative Data Collection
• Data Entry
• Report Writing
• Data Quality Assurance
• GBV Guiding Principles
• GBVIMS
• DHIS2 Knowledge
• Kobo
• CommCare
• ODK
• Tableau
• Power BI
• GIS Software
• Microsoft Office Suite
• Excel
• Word
• Accountability Systems
• Multidisciplinary Team Collaboration
• Facilitation Skills
• Oral Communication
• Written Communication
• Field Data Collection
• Client Safeguarding
• Diversity and Inclusion

Languages

French, Lingala