Refugee Health Promotion Assistant

The Refugee Health Promotion Assistant supports refugee health promotion activities to improve health literacy, increase healthcare access, and promote well-being among refugees and ORR-eligible populations. The role involves culturally appropriate education, outreach, referral coordination, and administrative support to help clients navigate the U.S. healthcare system and overcome barriers to care.

Responsibilities

• Work across program teams within the Wichita office to determine health care needs and gaps in services for community members.
• Assist with enrollment, eligibility verification, and program orientation activities.
• Assist clients in accessing primary care, specialty care, behavioral health, dental, vision, and preventive health services.
• Support scheduling of medical appointments and follow-up care.
• Provide interpretation coordination and language access support as needed.
• Help clients understand medical instructions, insurance coverage, and healthcare resources.
• Coordinate transportation resources for health-related appointments when appropriate.
• Assist with referrals and follow-up with partner organizations.
• Support the Health and Wellness coordinator with outreach events and workshops to provide culturally- and linguistically appropriate health and wellness information and discussion for refugee and immigrant populations.
• Assist with clients’ transportation related to health care and education needs
• Participate in all program meetings, staff development activities, including weekly meetings with project leads and monthly group meetings.
• Maintain accurate and timely client records in accordance with program and organizational requirements.
• Maintain confidentiality and comply with all organizational and funder requirements.
• Other duties as assigned.

Requirements

• Associate degree in Public Health, Social Work, Human Services, Health Education, Community Health, or a related field preferred.
• At least one year of experience providing social services or health programming for vulnerable populations.
• Experience working with refugees and immigrants to navigate American social/human service systems preferred.
• Ability to handle complex and sensitive cases and to work effectively with clients who have a wide range of psychosocial, protection, health, immigration, and criminal justice issues.
• Excellent interpersonal skills; ability to work successfully in cross-cultural environment.
• Solid organizational skills with ability to multi-task, set priorities, manage time and meet deadlines.
• Flexibility and ability to work well under pressure are essential.
• Well organized, self-directed, and highly motivated.
• Ability to maintain professional boundaries and client confidentiality.
• Proficiency in Microsoft Office applications (especially Word, Excel, Outlook)
• Spoken fluency in English, and another language spoken by IRC target population preferred.

Skills

• Public Health
• Social Services Delivery
• Health Programming
• Refugee Support
• Case Management
• Psychosocial Support
• Protection Issues Handling
• Health Education Programs
• Community Outreach
• Patient Confidentiality
• Cross-Cultural Communication
• MS Word
• MS Excel
• Microsoft Outlook
• Referral Process Coordination
• Time Management
• Organizational Skills

Languages

English