Operations Support Intern (Spring 2027)

The Operations Support Intern works with the operations team in the Baltimore, Maryland office assisting with daily in-office tasks that support office functions. The internship is hybrid, combining office, remote, and field work within the Baltimore area, aimed at providing experience in supporting humanitarian immigrants and office operations.

Responsibilities

• Support the front desk by assisting clients waiting in the lobby and stamping envelopes.
• IRC vehicle maintenance such as checking the mileage and tire pressure.
• Assist with organizing, tracking and facilitating staff access to contributions in kind (donations).
• Stock and track items in the supply room.
• Distribute and track computers and key fobs for staff.
• Prepare desks for new hires.
• Other duties as assigned.

Requirements

• Prior experience and/or interest in working with refugees and immigrants preferred.
• Prior experience and/or interest in operations preferred.
• Ability to work independently and as a team member in a fast-paced, cross-cultural environment.
• Flexible and reliable, with outstanding attention to detail in copy editing.
• Strong problem-solving skills.
• Excellent communication and interpersonal skills.
• Proficient in Microsoft Office applications (Word, Excel, Outlook) and web-based applications (databases, Box).
• Fluency in English required.

Skills

• Refugee Support
• Immigrant Assistance
• Operations Support
• Copy Editing
• Problem Solving
• MS Word
• MS Excel
• Microsoft Outlook
• Database Management
• Box
• Cross-cultural Work

Languages

English