Training Associate

The Training Associate will support the implementation and delivery of Trauma-Informed Practice training to accommodation centre staff and other personnel working with International Protection Applicants in Ireland. The role involves facilitating training sessions, collecting feedback, maintaining records, and contributing to reporting.

Responsibilities

• Support the implementation of the Supportive Spaces training plan and prepare for the delivery of training sessions in line with the approved curriculum and materials.
• Deliver Supportive Spaces training sessions to designated participants in accordance with the approved training methodology and materials.
• Collect participant feedback and evaluation data to measure learning outcomes, participant satisfaction, and training effectiveness.
• Maintain accurate training records, attendance registers, evaluation results, and other required programme documentation in accordance with project requirements.
• Contribute to the preparation of monthly activity reports by providing accurate training statistics, participant data, and narrative updates as required.
• Maintain up-to-date knowledge of the Irish international protection system, relevant safeguarding principles, and current policies, standards, and best practices relating to the support and inclusion of International Protection Applicants.
• Perform such other duties as may be assigned by the Senior Training Associate.

Requirements

• Bachelor’s degree in Development, Psychology, Political or Social Sciences, Law, International Relations or a related field from an accredited academic institution with a minimum three years of relevant professional experience. OR High School degree with five years of relevant professional experience.
• Proven experience designing, facilitating, and evaluating training programmes, including delivery of sensitive or trauma-informed content.
• Demonstrated experience providing psychosocial support, safeguarding, or wellbeing-focused services to refugees, asylum seekers, migrants, or other vulnerable populations.
• Experience collaborating with statutory, community, and non-governmental organisations in Ireland; existing knowledge of the refugee protection and integration landscape is desirable.
• Strong understanding of international protection, displacement, integration, safeguarding, and trauma-informed practice, with the ability to apply relevant standards and best practices in training delivery.
• Experience in working in a multi-cultural environment is an advantage.
• Previous experience with international organizations, NGOs, EU Agencies and/or Irish law enforcements or Government’s Departments would be an asset.
• Interpersonal skills (i.e. empathy and emotional resilience).
• Intercultural competence and communication skills.
• Culture-specific knowledge.
• Strong organizational, facilitation, and presentations skills.
• Computer literacy in standard software applications (MS Office, etc.)
• Strong analytical and documentation skills.
• Ability to work collaboratively within a multidisciplinary and multicultural team.
• Experience in trauma-informed care or psychosocial support (desirable).
• Knowledge of community mental health or humanitarian contexts (desirable).
• Fluency in English (oral and written) is required.

Skills

• Training Programme Design
• Training Facilitation
• Training Evaluation
• Trauma-Informed Practice
• Psychosocial Support
• Safeguarding
• Wellbeing Services
• Refugee Protection Principles
• Integration Practices
• International Protection Standards
• Multicultural Environment Experience
• Cultural Competence
• Presentation Skills
• Organizational Skills
• Documentation Skills
• Microsoft Office Suite
• Stakeholder Collaboration
• Community Mental Health Knowledge
• Humanitarian Context Knowledge

Languages

English