Project Assistant (Assisted Returns)

The Project Assistant (Assisted Returns) will provide airport assistance to returning migrants, support pre-departure activities, and coordinate reception and reintegration support in line with programmatic objectives. The role involves conducting vulnerability assessments, liaising with partners, and updating migrant case information in the system.

Responsibilities

• Conduct pre-departure family tracing and assessment activities in coordination with sending missions and partners.
• Participate in remote pre-departure counselling sessions to inform migrants of assistance and reintegration processes.
• Support coordination with sending missions, IOM units and partners to provide reception and post-arrival assistance to returning migrants.
• Organize individual or group counselling sessions with migrants in transit and returnees.
• Conduct vulnerability screening and assessment and verify eligibility for assistance under available funding.
• Support provision of reintegration assistance including eligibility confirmation, validation of reintegration plans, and payment of service fees.
• Support individual counselling sessions to assess needs and develop integrated reintegration plans.
• Refer migrants to specialized services and facilitate access to protection services with regular follow-up and monitoring.
• Support assistance provision following programmatic, administrative, and financial guidance and procedures.
• Update case information and supporting documents in IOM’s Migrant Management Operational System Application (MiMOSA).
• Liaise with government and non-government partners for activity implementation.
• Perform other functions as necessary.

Requirements

• Bachelor’s degree in Social Work, International Studies, Law, Political or Social sciences, Development Studies, Education, or a related field from an accredited academic institution with two years of relevant experience; or, High School degree in the above fields with four years of relevant professional experience.
• Experience in social work, case management, protection work or assistance to populations in situations of vulnerability is required.
• Experience working on livelihood project implementation, business support or similar fields is a strong advantage.
• Prior work experience with international humanitarian organizations, non-government or government institutions/organization in a multi-cultural setting is an advantage.
• Good understanding of social protection and/or migration issues, in particular migrants’ rights and migrants’ protection is a strong advantage.
• Fluency in French and English (oral and written) is required.

Skills

• Social Work
• Case Management
• Protection Work
• Assistance to vulnerable persons
• Livelihood project implementation
• Business Support
• Social Protection Policies
• Migration Issues Understanding
• Migrant Rights
• Migrant Protection
• Vulnerability and Risk Assessment
• Partner Liaison
• Data Entry
• Program Coordination
• Multicultural Work Environment

Languages

French, English