Intern (ICT)

The Intern (ICT) position at IOM Colombo offers a learning opportunity in technical support, system maintenance, network management, software development, data management, and administrative ICT tasks. The internship is designed for recent graduates or final year undergraduates in ICT-related fields to gain practical experience under supervision.

Responsibilities

• Learn to troubleshoot hardware, software, and network issues while adhering to organizational ICT policies.
• Support end-user applications, install and configure IT equipment, and onboard new employees by setting up accounts and devices.
• Monitor system reliability and security, manage backups and disaster recovery plans, and perform routine maintenance of computers and printers.
• Diagnose connectivity issues, install network equipment, run cables, label devices, and coordinate with service providers under supervision.
• Participate in requirement gathering, code reviews, application testing, automation scripting, and training staff on data visualization tools.
• Organize databases, migrate data to cloud storage, and coordinate with teams for data preparation.
• Prepare reports, manage documentation files, monitor emails/tickets, maintain IT assets inventory, and order replacement equipment.

Requirements

• Recently Graduated (within the last one year) or Final Year Undergraduate of a university degree program in Computer Engineering, Computer Science or a related field from an accredited academic institution.
• Experience in networking environment (LAN/WAN) and network/desktop support.
• Previous Internship experience within the humanitarian sector will be an asset.
• Knowledge in Database Development and Administration, Network Design and Administration, Microsoft Office Applications and Programming and Software Engineering are required.
• Ability to handle work efficiently with minimal supervision and understanding of the importance of close teamwork.
• Fluency in English and Sinhalese / Tamil is required; Fluency in all three languages is advantageous.

Skills

• Networking LAN/WAN
• Network Support
• Desktop support
• Database Development
• Database Management
• Network Design Implementation
• Network Administration
• Microsoft Office applications
• Programming
• Software Engineering

Languages

English, Sinhalese, Tamil