Information Management Officer (P)

The Information Management Officer is responsible for managing and coordinating Information Management activities for the USG serve allocation project and the Country Office portfolio. The role involves providing technical inputs on data management, designing and maintaining IM systems, supporting standardization of methodologies, and ensuring data quality for evidence-based decision-making.

Responsibilities

• Provide technical inputs on data management, IMs, analytics, Artificial Intelligence (AI)-enabled solutions, standards, methodologies, and reporting requirements, enabling effective coordination and information exchange with internal and external stakeholders.
• Contribute to the design, implementation and maintenance of IM systems, including IOM corporate systems, databases, dashboards, reporting platforms and AI-enabled solutions to provide reliable inputs for programme monitoring, operational reporting, strategic planning and evidence-based decision-making.
• Support the standardisation of beneficiary counting methodologies, indicator definitions and reporting approaches across programme units to promote consistency with Organization objectives, donor requirements and institutional standards.
• Maintain and enhance of the Project Development Monitoring System (PDMS) and other CO-level IM systems for centralised data collection, processing, analysis, storage and reporting to strengthen the CO database and accuracy of its outputs.
• Support in the development and adaptation of IM tools for field assessment and real-time reporting mechanisms and disseminate them to programme staff to meet programme, donor (specifically the US Reserve Allocation Strategy for Ukraine) and institutional requirements.
• Apply data quality assurance mechanisms, including regular data verification, validation and analysis processes, to safeguard the accuracy, completeness, consistency and integrity of programme data used in evidence-based decision-making.
• Prepare analytical reports against Key Performance Indicators (KPIs) related to donor requirements, appeals, and UN institutional reporting obligations, with data disaggregated and managed in accordance with protection, confidentiality and data protection standards , providing accurate and compliant information for donor accountability.
• Guide designated local IM staff through day-to-day work allocation, priority setting, quality assurance, technical coaching, and provide input to their performance appraisals in accordance with IOM policies and procedures to build team capacity and the consistent quality of IM outputs.
• Perform such other relevant duties as maybe assigned.

Requirements

• Master’s degree or equivalent in Information Management, Computer Science, System engineering or a related field from an accredited academic institution with two years of relevant professional experience; or, University degree or equivalent in the above fields with four years of relevant professional experience.
• Experience in the coordination of information flows and data management, including collecting, storing, verifying, validating, processing, and analysing data to generate information products;
• Experience in emergency and recovery humanitarian operations and familiarity with the humanitarian cluster systems, CBPF, technical guidelines, standards, and indicators;
• Experience in information management, data analytics, database management, data governance, and cybersecurity principles related to information systems and applications;
• Experience with AI-enabled solutions supporting humanitarian operations, reporting, and decision-making is an advantage;
• Experience in the development and management of database applications;
• Experience with modern information management, analytics and digital technologies, including Azure SQL, Dataverse, Microsoft Power Platform (Power Apps, Power Automate, Power BI), Microsoft Fabric, SharePoint Online, AI-assisted analytics and automation tools, enterprise content management systems, and cloud-based data platforms;
• Experience in advanced data visualisation and information design skills;
• Prior work experience with IOM or the UN System is an advantage.
• Demonstrated understanding of different data collection methodologies;
• Excellent qualitative and quantitative data analysis skills and demonstrated ability to produce high-quality reports;
• Ability to translate planning-specifications into technical briefs for data capture and analysis and vice versa;
• Ability to formulate IM-related technical requirements and Operating Procedures;
• Advanced data visualization and information design skills;
• Ability for leadership in the context of partnership building and consensual decision making;
• Ability to deliver technical training to different audiences.
• Fluency in English is required (oral and written).
• Working knowledge of another official UN language (Arabic, Chinese, French, Russian and Spanish) is an advantage.

Skills

• Information Management
• Data Management
• Data Analysis
• Database Management
• Data Governance
• Cybersecurity Principles
• Humanitarian Emergency Operations
• Humanitarian Cluster Systems
• CBPF Knowledge
• AI-enabled Applications
• Database Development
• Azure SQL
• Dataverse Integration
• Microsoft Power Platform
• Power Apps
• Power Automate
• Power BI
• Microsoft Fabric
• SharePoint Online
• AI-assisted Analysis
• Automation Tools
• Enterprise Content Management
• Cloud data platforms
• Data Visualization
• Information Design
• Data Collection Methodologies
• Qualitative Analysis
• Quantitative Analysis
• Report Writing
• Technical Briefing
• Operating Procedures Development
• Technical Training Delivery
• Partnership Building

Languages

English