Information and Communications Technology (ICT) Associate (AI Engineer) (GS)

The ICT Associate (AI Engineer) supports the design, development, and integration of AI-enabled applications within the Solutions Technology and Applications Development teams. The role involves developing AI solutions, supporting AI-assisted development, and ensuring operational readiness of AI components integrated with enterprise platforms.

Responsibilities

• Develop and maintain AI-enabled application components using C# (NET) and/or Python.
• Support implementation of AI solutions using Azure OpenAI, Azure AI services, and related frameworks.
• Assist in building Retrieval-Augmented Generation (RAG) pipelines, including document ingestion, embeddings, and search integration.
• Contribute to the development of AI agents and automated workflows, including orchestration and tool integration.
• Integrate AI components with APIs, databases, and enterprise systems.
• Apply AI tools to support software development lifecycle activities, including requirements analysis, code generation, and documentation.
• Support AI-assisted and spec-driven development approaches in Azure DevOps and related platforms.
• Contribute to integrating AI capabilities into existing applications and workflows.
• Support version control, build, and release management processes using Azure DevOps and Git.
• Support testing of AI-enabled applications, including functional validation and evaluation of AI outputs.
• Assist in creating and maintaining automated test scripts for APIs and application components.
• Identify defects, inconsistencies, or model-related issues and support resolution.
• Contribute to improving reliability, performance, and maintainability of AI-enabled solutions.
• Support deployment pipelines (Azure DevOps), including solution packaging, versioning, and Continuous Integration/Continuous Delivery (CI/CD) processes.
• Prepare technical notes, diagrams, and knowledgebase documentation.
• Assist with troubleshooting, diagnosing issues, and performing routine maintenance across application and AI components.
• Monitor system and AI service performance and raise issues proactively.
• Perform such other related duties as assigned.

Requirements

• University degree in Computer Science, Information Technology, Software Engineering, or a related field with four years of relevant experience; or, Completed High school / Secondary school education with six years of relevant experience.
• Experience supporting application development using NET (C#), Python, or similar technologies.
• Experience integrating applications with APIs, databases, or enterprise platforms.
• Experience working in a collaborative team and supporting end-users.
• Basic proficiency in C# (.NET) or Python programming.
• Basic understanding of RAG architectures, AI agents, or conversational AI systems.
• Familiarity with software development lifecycle practices and DevOps environments.
• Exposure to AI/ Machine Learning (ML) applications or AI services (e.g., Azure OpenAI or similar platforms).
• Familiarity with AI frameworks, orchestration tools, or libraries (e.g., Semantic Kernel, LangChain, or similar).
• Understanding of APIs, data processing, and system integration.
• Ability to work with structured and unstructured data in AI use cases.
• Hands-on troubleshooting skills across application, data, and integration layers.
• Fluency in English (oral and written).

Skills

• C# (.NET) programming
• Python Programming
• Application Development
• API Integration
• Database Integration
• Enterprise Platform Integration
• Software Development Lifecycle
• DevOps environments
• AI Architectures
• Conversational AI systems
• AI Agents Development
• AI/Machine Learning applications
• Azure OpenAI
• AI frameworks
• AI orchestration tools
• Semantic Kernel
• LangChain
• Data Processing
• System Integration
• Troubleshooting applications
• Troubleshooting Data
• Troubleshooting Integration

Languages

English