Finance ERP Engineer

The Finance ERP Engineer ensures the smooth running of financial operations in accordance with defined SLAs, liaises with stakeholders to integrate and support solutions, and contributes to platform evolution. The role involves administration, maintenance, support, testing, and monitoring of PeopleSoft Financial ERP systems.

Responsibilities

• Administers, maintains, and supports the technological landscape (Financial ERP and satellites), ensuring seamless integration within the ICRC application ecosystem.
• Supports the implementation of relevant projects or programs inside the product line.
• Performs and supports functional, integration and regression testing.
• Maintains technical documentation, system knowledge, and operational procedures.
• Performs regular system updates, patching, and maintenance to ensure security and reliability.
• Monitors the ERP environments for performance, security, and availability issues.
• Resolves assigned incidents and requests while ensuring resolution time commitments are met according to SLAs and OLAs.
• Ensures that tickets are managed and followed proactively and contributes to the monitoring of all product tickets and requests.
• Provides round-the-clock product support, adhering to procedures and shifts/on call schedules outlined in staff regulations.

Requirements

• Degree in IT, Computer Science, Business Information Systems, or equivalent experience.
• 5+ years of experience in PeopleSoft ERP application administration, support, maintenance, or engineering.
• Solid hands-on experience with PeopleSoft Financials modules (Account Receivables, General Ledger, Asset Management, Travel and Expenses, Banking, Cash Management and Lease Administration).
• Good knowledge of ERP integrations, interfaces, databases, and financial data flows.
• Experience with ERP upgrades, patching, monitoring, troubleshooting, and release management.
• Experience in functional, integration and regression testing of ERP and integrated application systems.
• Experience working with IT service-management processes, including incidents, problems, changes, and SLAs/OLAs.
• Good understanding of IT security, data protection, and application governance.
• Good verbal and written English skills; knowledge of French an asset.
• Must be amenable to work in Makati City, Philippines.

Skills

• PeopleSoft ERP Administration
• Peoplesoft Financials
• Account Receivables
• General Ledger
• Asset Management
• Travel and Expenses
• Banking
• Cash management
• Lease Administration
• ERP Integrations
• ERP Interfaces
• Database Management
• Financial Data Flows
• ERP Upgrades
• ERP Patching
• ERP Monitoring
• ERP Troubleshooting
• Release Management
• Functional Testing
• Integration Testing
• Regression Testing
• IT Service Management
• Incident Management
• Problem Management
• Change Management
• SLA Management
• OLA Management
• IT Security
• Data Protection
• Application Governance

Languages

English, French