Organizational Development/Human Resources Expert

The Organizational Development/Human Resources Expert will support the institutional reform of the Civil Aviation Committee (CAC) of Armenia, transforming it into an autonomous, technically competent, and financially sustainable authority. The expert will conduct organizational assessments, develop HR frameworks, and provide technical assistance aligned with ICAO Standards and Recommended Practices (SARPs).

Responsibilities

• Conduct a comprehensive review of the current CAC's and AASIID’s organizational structures, staffing levels, job classifications, HR policies, and people management practices.
• Design the organizational structure for the future autonomous CAC and independent AASIID, including departmental structure, supervisory lines, staffing complements, and an organizational chart.
• Develop a comprehensive HR framework including job classification system, pay and compensation structure, recruitment and selection procedures, performance management system, training and career development policy and training programmes.
• Draft or update all HR-related policies, procedures, and manuals to underpin the autonomous CAC's and AASIID's employment framework.
• Develop competency frameworks and job descriptions for all key positions in the future CAC and AASIID, covering technical, regulatory, legal, financial, administrative, and management functions.
• Advise on strategies to attract and retain qualified aviation technical specialists and senior managers, including compensation benchmarking against peer aviation authorities and private-sector employers.
• Develop a transition HR plan for moving the current CAC and AASIID civil servants to the new employment framework, covering reclassification, continuity arrangements, and capacity-building requirements.
• Perform duties under the coordination of the Project Coordinator to achieve project objectives.
• Contribute to the review and harmonization of sections developed by other expert team members.
• Compile necessary documentation to carry out the work.
• Prepare meetings and field visits including stakeholder consultation lists, questionnaires, and reports.
• Participate in coordination meetings organized by ICAO CDI and EUR/NAT Responsible Officers and the National Project Coordinator.
• Ensure ICAO's safety, security, and sustainability considerations are incorporated into all deliverables.
• Participate in the development of a detailed work plan with delivery dates and responsibilities.
• Contribute to monthly project monitoring reports submitted to ICAO CDI and other stakeholders.
• Contribute to the review and integration of all reports and documents into final deliverables.
• Prepare presentations for project progress briefings to the Government of Armenia, ICAO, and other stakeholders.
• Conduct organizational assessments and gap analyses of CAC and AASIID against autonomous and independent models; produce reports.
• Design organizational structures and staffing complements for autonomous CAC and independent AASIID.
• Develop HR frameworks covering job classification, compensation, recruitment, performance management, and training.
• Draft HR policies, procedures manuals, employment conditions documents, and terms of service documentation.
• Develop job descriptions and competency profiles for all key positions.
• Design talent attraction and retention strategies including compensation benchmarking.
• Develop transition HR plans covering staff reclassification, employment continuity, and capacity-building.

Requirements

• University degree in Human Resources Management, Organizational Development, Public Administration, Business Administration, or a related field.
• Specialized education (Master's degree or equivalent) in organizational development, HR management, or public sector reform is desirable.
• Minimum 10 years of professional experience in organizational development, HR management, or public sector institutional reform.
• Demonstrated experience in civil aviation authority organizational reform or comparable institutional transformation programmes.
• Experience designing HR frameworks for government-linked or regulatory bodies transitioning to greater operational and financial autonomy.
• Knowledge of ICAO workforce planning guidance and civil aviation HR best practices.
• Experience developing competency frameworks, job classification systems, and compensation structures for technical and regulatory organizations.
• Experience working in CIS/Eastern European or comparable transition-economy contexts is desirable.
• Strong command of written and spoken English.
• Knowledge of Russian or Armenian is a significant asset.

Skills

• Organisational Development
• Human Resources Management
• Public Sector Reform
• Civil Aviation Authority Reform
• HR Framework Design
• Workforce Planning
• Competency Framework Design
• Job Classification Systems
• Compensation Structure Design
• Institutional Transformation
• Technical Assistance
• ICAO Standards Compliance
• Regulatory HR Practices
• Operational Autonomy Transition
• Financial Autonomy Transition
• Organizational Assessments

Languages

English, Russian, Armenian