HR Operations Associate Consultant

The HR Operations Associate Consultant supports the Department of People and Culture's operational activities, Oracle HCM processes, and routine HR administrative functions. The role provides service and liaison support across multiple HR functions to ensure efficient and effective HR service delivery and contributes to operational continuity and process improvement.

Responsibilities

• Provide administrative and operational support across different HR processes such as recruitment, benefits, contract actions, staff services, and other activities supporting HR service delivery throughout the employee lifecycle.
• Support coordination of logistics and communication for HR and wellbeing events including scheduling, announcements, materials, and vendor or stakeholder coordination.
• Assist with updating wellbeing content, organizing wellbeing activities, gathering feedback, maintaining related records, and supporting employee wellbeing and engagement efforts.
• Support Oracle HCM and other HR system transactions including data entry, workflow monitoring, user follow-up, and basic troubleshooting to ensure continuity, efficiency, and quality of HR operations and service delivery.
• Assist in developing and maintaining HR manuals, process guides, templates, trackers, and system documentation to support knowledge management, process standardization, operational consistency, business continuity, and preservation of institutional knowledge.
• Participate in system-related activities such as user acceptance testing, regression testing, documenting test results and business requirements, and coordinating with Oracle consultants and internal stakeholders to support ongoing system enhancements, issue resolution, and process improvements.
• Support preparation of HR data reports, dashboards, system extracts, operational trackers, and assist with data reviews, user access checks, internal audit requirements, and workforce data management.
• Prepare HR communications such as memos, letters, presentations, guidance materials, and updates to support employee awareness, engagement, and effective HR service delivery.
• Provide general administrative support for DPC meetings, workshops, projects, and ongoing HR initiatives while ensuring confidentiality and accurate record management.
• Perform other related duties and assignments as required.

Requirements

• Master’s degree in Human Resources, Business Administration, Psychology, IT, or related fields.
• A minimum of 3 years of professional experience, preferably in HR operations, HR administration, or HRIS support.
• Experience with HR systems (Oracle HCM or similar) is required, together with the ability to learn new systems and processes quickly.
• Experience in dealing with mental health and wellbeing services.
• Strong organizational skills with the ability to manage multiple tasks.
• Good command of MS Office (Excel, Word, PowerPoint).
• Attention to detail, accuracy in data handling, and high reliability.
• Strong interpersonal and communication skills in a multicultural environment.
• Ability to maintain confidentiality and handle sensitive information appropriately.
• Fluency in English is required; Korean or another UN language is an advantage.

Skills

• HR Operations
• HR Administration
• HRIS Support
• Oracle HR
• HR Systems and Databases
• Mental Health Services
• Wellbeing Services
• Organizational Skills
• MS Excel
• MS Word
• MS PowerPoint
• Data Accuracy
• Confidentiality Management
• Multicultural Communication
• Process Improvement

Languages

English, Korean