Compliance Specialist

The Compliance Specialist will strengthen the Complaints and Feedback Mechanism for FAO Afghanistan by advising on establishing a centralized Call Center in Kabul. The role involves coordinating compliance activities, risk management, and ensuring adherence to FAO operational rules and fiduciary requirements across all provinces in Afghanistan.

Responsibilities

• Coordinate the preparation of corporate internal tools such as the Risk Log, Internal Control Questionnaire, Fraud Prevention Plan and other relevant data with the corresponding personnel in the country office.
• Monitor and update corporate dashboard information periodically, no less than every six months.
• Advise and recommend strategies to strengthen controls and mitigate potential risks for adequate compliance with FAO operational rules, regulations, codes and internal policies and procedures.
• Support the establishment of processes and procedures for compliance with resources partner's fiduciary requirements, including anti-terrorism clauses, due diligence review, and Protection from Sexual Exploitation and Abuse (PSEA).
• Coordinate and oversee the Call Centre, ensuring personnel are properly trained and follow appropriate rules and standards.
• Liaise and coordinate with different workstreams within the Office and sub-offices to identify critical risks and develop control checklists and Standard Operating Procedures (SOPs).
• Support reporting to Office of Inspector General (OIG) and donors on compliance matters.
• Support implementation and monitoring of audit-related Management Action Plans and act as focal point for audit and investigation missions.
• Advise on compliance with FAO’s policy framework and responsibilities on PSEA and Accountability to Affected People.
• Lead due diligence reviews of Implementing Partners and build local capacity.
• Contribute to capacity building of local offices to mitigate risk and ensure compliance.
• Participate in UN Country team compliance/risk management technical working groups and OER compliance focal point network.
• Participate in selection process and supervise team as required.
• Perform other related duties as required.

Requirements

• Advanced university degree from an institution recognized by the International Association of Universities (IAU)/UNESCO in business/public administration, economics or any other discipline relevant to the work of the Organization.
• Consultants with bachelor`s degree need two additional years of relevant professional experience.
• Five years of relevant experience in public and/or private sectors related to programming, planning and technical cooperation, including evaluation, audit, compliance and control functions, especially in countries that are vulnerable to disaster or other emergency risks.
• Working knowledge of English (level C).
• Excellent experience in designing database for Complaints Feedback Mechanism.
• Excellent communication, writing and presentation skills in English.
• Excellent knowledge of MS Office and analytical skills, including quantitative analysis, use of BI tools, Excel and MS Access.
• Ability to work cohesively within a diverse team.
• Excellent time management and ability to plan and prioritize and ensure timely deliverables.
• Strong team player and ability to work under minimum supervision.
• Demonstrated capacity to plan, advise and guide planning processes on monitoring related issues.
• Demonstrated ability to implement a variety of analytical methodologies and techniques.
• Demonstrated ability to liaise with multiple agencies and effectively building an understanding and partnership with other UN agencies, I/NGOs, and governmental organizations and other stakeholders.
• Knowledge of a second FAO language will be an asset.

Skills

• Compliance Management
• Audit and Evaluation
• Risk Management
• Programming and Planning
• Technical Cooperation
• Database Design
• Complaints Feedback Mechanism
• Quantitative Analysis
• Business intelligence tools
• Excel
• MS Access
• Microsoft Office Suite
• Monitoring and Reporting
• Stakeholder Liaison
• Inter-agency Coordination
• Time Management
• Presentation Skills
• Written Communication
• Planning Processes

Languages

English