Administrative Support Specialist

The Administrative Support Specialist provides administrative and operational assistance to ensure the efficient functioning of the Regional Office for the Near East and North Africa (RNE) in Cairo. The role supports day-to-day office operations, coordinates meetings and events, maintains records and correspondence, assists with travel and logistics arrangements, and facilitates communication with internal and external stakeholders.

Responsibilities

• Provide comprehensive administrative and office support to the assigned officer and team, including managing correspondence, maintaining records and files, screening communications, scheduling appointments, and responding to routine inquiries.
• Coordinate travel arrangements for staff and affiliate workforce, including preparation and processing of travel authorizations, claims, and related logistics.
• Review, distribute, and track incoming correspondence and documentation, ensuring timely follow-up on pending actions and compliance with established procedures.
• Draft, proofread, edit, and format routine correspondence, reports, presentations, and other documents, ensuring accuracy and compliance with organizational standards.
• Initiate and process administrative actions within corporate systems related to general administration, procurement, finance, human resources, and travel.
• Support human resources and recruitment activities, including the administrative processing of vacancy announcements and consultant contracts.
• Compile, organize, and maintain information, databases, mailing lists, spreadsheets, and reference materials to facilitate reporting and operational activities.
• Maintain both electronic and physical filing systems, ensuring records are accurate, accessible, and up to date.
• Coordinate and monitor administrative processes and workflows, proactively following up with stakeholders to ensure timely completion of actions and deliverables.
• Perform other related duties as required.

Requirements

• High School diploma or University degree in Business Administration, Public Administration, Management, Administrative Sciences, Human Resources, or a related field.
• At least one year of experience in administrative support, office management or operational support functions, including experience in travel administration, records management, workflow tracking, and the processing of administrative transactions in a corporate environment.
• Working knowledge (level C) of Arabic and Intermediate knowledge (level B) of English.
• National of Egypt or resident of the country with a valid work permit.
• Experience providing administrative support within a multilateral organization, international organization, or large decentralized institution.
• Demonstrated experience using ERP or enterprise management systems for processing administrative, travel, procurement, finance, or human resources transactions.
• Demonstrated experience in programme and project support, meeting and event coordination, travel and logistics administration is an asset.
• Demonstrated experience providing administrative support to human resources processes, monitoring workflow coordination involving multiple stakeholders, and drafting official correspondence, reports, and presentations in English would be considered an asset.

Skills

• Administrative Support
• Office Management
• Operational Support
• Travel Administration
• Records Management Projects
• Implementation Tracking
• Administrative Transactions
• ERP Systems
• Enterprise Systems Management
• Programme Support
• Project Support
• Meeting Coordination
• Event Coordination
• Travel Logistics Management
• Human Resources Support
• Workflow coordination
• Official Correspondence
• Report Writing
• Presentation Preparation

Languages

Arabic, English