Supply Chain Officer

The Supply Chain Officer is responsible for the effective, compliant, and accountable implementation of supply chain activities within the assigned area, including procurement, warehousing, transportation, fleet management, and logistics support to programme operations. The role ensures compliance with DRC procedures and donor requirements while promoting efficiency and transparency.

Responsibilities

• Ensure timely, cost-effective, and transparent procurement of goods, services, and works in compliance with DRC and donor regulations.
• Coordinate procurement processes including emergency procurements and track all procurement activities from planning to delivery.
• Prepare and compile RFQ documentation, tender dossiers, and Tender Opening Committee reports for review and approval.
• Participate in bid evaluations ensuring complete and compliant documentation.
• Support preparation and amendment of supplier and service provider contracts.
• Liaise with suppliers to establish delivery schedules and monitor performance.
• Participate in joint verification of delivered goods, services, and works.
• Maintain accurate and audit-compliant procurement files and update procurement trackers and databases.
• Ensure supplier due diligence including screening against anti-terrorism and compliance databases.
• Facilitate timely submission of supplier payment documentation to Finance.
• Ensure procured assets are properly registered in ERP system and archived according to SOPs.
• Support coordination of logistics services through relevant clusters and partners.
• Register and request logistics services through coordination platforms.
• Ensure proper storage, handling, and stock management in line with DRC Operations Handbook.
• Maintain accurate stock records and inventory data within ERP system.
• Monitor stock quality and report discrepancies or damages.
• Ensure timely loading, unloading, and dispatch of goods.
• Follow up with programme teams on receipt and confirmation of goods in transit.
• Monitor expiry dates of consumables and ensure appropriate stock rotation.
• Prepare and submit stock movement and inventory reports.
• Support management and maintenance of office and guesthouse facilities including generators.
• Monitor generator usage, maintenance schedules, and fuel consumption.
• Support planning and scheduling of vehicle movements for programme implementation.
• Ensure availability and proper use of vehicle movement schedules.
• Monitor vehicle usage and fuel consumption and report anomalies.
• Ensure vehicles comply with legal requirements and safety items are equipped.
• Ensure proper use and completion of vehicle logbooks.
• Monitor driver performance and coordinate with Safety team to address risks.
• Ensure regular vehicle inspections and prompt reporting of faults/damages.
• Maintain complete and updated driver files.
• Compile and submit monthly fleet utilization and performance reports.
• Ensure adherence to DRC Fleet Management SOPs and Vehicle Policy.
• Coordinate with Safety Department for compliance with security and safety procedures.
• Ensure all organizational assets are properly registered, tagged, and recorded in ERP system.
• Maintain accurate and up-to-date asset register and oversee asset tracking and movement.
• Conduct periodic physical asset verifications and annual inventories.
• Ensure assets are used according to policies and assigned with proper documentation.
• Monitor asset condition and coordinate maintenance or replacement.
• Manage asset disposal processes in compliance with regulations.
• Maintain asset-related documentation for audit purposes.
• Support audits by providing complete asset documentation and responding to queries.
• Provide guidance on proper asset use and accountability.
• Ensure all supply chain activities comply with DRC SOPs, donor regulations, and Code of Conduct.
• Maintain high standards of documentation, transparency, and audit readiness.
• Contribute to continuous improvement of supply chain processes.
• Assist in recruitment, onboarding, training, and capacity strengthening of supply chain staff.
• Provide technical guidance and on-the-job support to team members.
• Support other departments operationally as approved by Line Manager.
• Contribute to cross-functional collaboration with programme, finance, HR, and support departments.
• Support internal and external audits by ensuring documentation availability and addressing queries.
• Identify and report risks, challenges, and gaps in supply chain operations and propose mitigation measures.
• Ensure adherence to DRC’s Code of Conduct, safeguarding policies, and ethical standards.
• Perform other duties as assigned relevant to the role and operational needs.

Requirements

• Minimum of 2 years of relevant professional experience in supply chain, logistics, or procurement functions within an NGO or international organization.
• Demonstrated experience working with UN agencies or international/non-governmental organizations is an asset.
• Proven knowledge of supply chain procedures, including procurement, logistics, warehousing, and fleet management.
• Good understanding of donor rules and regulations (e.g., EU, UN, and other major international donors) related to supply chain and procurement.
• Experience in contract management and supplier/vendor relations.
• Proficiency in ERP systems (e.g., Dynamics) and strong command of MS Office applications (Word, Excel, Outlook, PowerPoint), with emphasis on Excel for tracking and reporting.
• Strong analytical, organizational, and problem-solving skills with attention to detail.
• Good interpersonal and communication skills, with the ability to work effectively in a team and in a multicultural environment.
• Ability to manage multiple tasks, meet deadlines, and work under pressure in complex operational contexts.
• Demonstrated commitment to humanitarian principles and values, including neutrality, impartiality, and accountability.
• Commitment to and understanding of DRC’s mandate, values, and Code of Conduct.
• University degree in Supply Chain Management, Logistics, Business Administration, Economics, Engineering Management, or a related field.
• Professional certification in Humanitarian Logistics, Procurement, or Supply Chain Management is considered an advantage.
• Additional relevant training or certifications in supply chain, contract management, or logistics operations will be an asset.
• Fluency in Arabic.
• Advanced English proficiency.

Skills

• Supply Chain Management
• Logistics Management
• Procurement Procedures
• Warehouse Management
• Fleet Management Operations
• Contract Management
• Supplier Relations
• Donor Compliance
• ERP Systems
• Dynamics ERP
• MS Excel
• MS Word
• Microsoft Outlook
• MS PowerPoint
• Analytical Skills
• Organizational Skills
• Problem Solving
• Humanitarian Logistics
• Supply Chain Performance Reporting
• Multi-cultural Team Collaboration

Languages

Arabic, English