Information Management (IM) Specialist

The Information Management Specialist will support DRC Nigeria’s programs by developing and managing information management systems to ensure high-quality data collection, storage, analysis, and reporting. The role involves close collaboration with MEAL, technical teams, HQ, and partners to ensure data accuracy, accessibility, and use for decision-making and program improvement.

Responsibilities

• Lead the design, development, and implementation of information management systems, ensuring they meet DRC’s data collection and analysis needs across all projects and sectors.
• Maintain and regularly update DRC’s information systems, including databases and dashboards, to ensure data accuracy, accessibility, and security.
• Ensure that information management processes are standardized across all projects and sectors, in line with DRC’s Global and Country-level Strategies.
• Develop tools, templates, and guidelines for data collection, entry, and management, ensuring the accuracy and quality of data.
• Provide ongoing technical support to program technical and implementation teams and MEAL team on information management processes and systems.
• Facilitate the collection, storage, and management of program and sectoral data, including needs assessments, surveys, evaluations, and monitoring activities to ensure proper and accurate knowledge management system in place.
• Work closely with the Area MEAL Team, Technical and Implementation Team to design and implement robust data analysis frameworks for surveys, assessments, evaluations, and monitoring results, ensuring high-quality insights that inform program performance and strategic decision-making.
• Develop data visualizations, dashboards, and reporting tools that allow for effective communication of key findings and program performance.
• Collaborate with program teams to analyze and interpret data, providing insights that enhance program quality and effectiveness.
• Ensure the integration of geographic information systems (GIS) into data collection processes, where appropriate.
• Train and build the capacity of staff on information management tools, systems, and processes, ensuring they can effectively collect and manage program data.
• Provide ongoing technical support to Area Office staff and partners to enhance their data collection, management, and reporting skills.
• Support the MEAL team in developing and delivering training on data analysis and reporting to improve program quality and accountability.
• Ensure data protection and confidentiality are maintained in line with DRC’s data protection and GDPR policies.
• Develop and implement data quality assurance processes to ensure the accuracy, reliability, and timeliness of data collected across programs.
• Regularly review and audit data collection processes to identify and address potential issues in data quality and security.
• Work closely with program teams, area/ field teams, MEAL, and IT departments to ensure data needs are met and systems are integrated into broader program strategies.
• Coordinate with external partners, including UN agencies, NGOs, and government bodies, to ensure data sharing and reporting are aligned with sector standards and requirements.
• Collaborate with the MEAL team to ensure that information management activities support wider monitoring, evaluation, accountability, and learning objectives.
• Assist in documenting lessons learned, best practices, and case studies from program data, ensuring these insights inform future program design and implementation.
• Ensure partner capacities are assessed in terms of IM systems through due diligence/ capacity assessment.
• Lead the development of IM-related training plan and organize capacity strengthening on IM for partners.
• Support partners with tools and systems required for them to comply with donor and DRC MEAL technical requirements/standards.
• Perform other duties as directed by the Head of Program.

Requirements

• University degree in computer science or programming, information management, information technologies, or other relevant area. Masters preferred.
• Certificate in programming languages desirable.
• Minimum of 5 years’ experience in information management, database design or database administration, and/or information management with development projects implemented by national/international NGOs/UN.
• Strong knowledge and experience in data analysis software (Excel, SQL, R, Access, PowerBI or other statistical package).
• Strong knowledge of data management systems, including database design, management, and administration.
• Experience with GIS mapping and other spatial analysis tools is an advantage.
• In-depth understanding of database platforms and the ability to write code and queries.
• Knowledge of M&E processes and data collection platforms such as ActivityInfo, Kobo, ODK, SurveyCTO, CommCare.
• Demonstrated experience in training and capacity-building on information management systems and data collection processes.
• Strong analytical and problem-solving skills, with attention to detail.
• Excellent communication and collaboration skills, with the ability to work in diverse teams.
• Strong organizational skills, with the ability to manage multiple tasks and meet deadlines.
• Fluency in written and spoken English.
• Local language will be an asset (Hausa, Kanuri, etc.)
• Strong interpersonal and communication skills.
• Ability to work under pressure in volatile environments.
• High level of confidentiality and ethical conduct.
• Excellent organizational and problem-solving abilities.

Skills

• Information Management
• Database Design
• Database Management
• Programming Languages
• Data Analysis Software
• Excel
• SQL
• Access
• Power BI
• Statistical Packages
• GIS Mapping
• Spatial Analysis
• Database Platforms
• Code Writing
• Query Writing
• Monitoring and Evaluation
• Data Collection Platforms
• ActivityInfo
• Kobo
• ODK
• SurveyCTO
• CommCare
• Training and Capacity Building
• Management Information Systems
• Data Collection Processes
• Data Analysis
• Problem Solving
• Organizational Skills
• Patient Confidentiality
• Ethical Conduct

Languages

English