HR and Administration Coordinator

The HR and Administration Coordinator provides advice, coordination, capacity building and technical support to HR focal persons at field locations and overall coordination of HR tasks at country level. The role ensures compliance with DRC's human resource procedures and guidelines within the country operations and contributes to the development of country strategies translated into action plans and day-to-day tasks.

Responsibilities

• Provide technical support and advice to the Human Resources team.
• Advise and assist managers in Human Resources related issues and concerns.
• Serve as HR focal person for recruitments of national and expat staff (excluding bands C, D & E with HQ).
• Define and ensure proper onboarding process for new staff.
• Coordinate and organize inductions on country level on a regular basis, including coordination with facilitators and participants.
• Ensure oversight and consistency in position titles and grades, across all field locations.
• Advise hiring managers in development of Job description, inclusive job advertisements and team structures.
• Developing/updating HR policies, Employee/HR Handbook, procedures and tools and close monitoring to ensure compliance.
• Collaborate with Senior Management Team in the analysis of the organizational structure across the three countries to ensure consistency, coherency, and efficiency.
• Focal point for DRC coordination office legal matters, liaison with legal Advisor and monitoring of ongoing/ new legal cases against DRC.
• Supporting country director in keeping the registration status updated to incorporate changes in legal representative etc. by seeking timely support from legal advisors on the process.
• Advise and train HR and admin focal person in digitalization of HR and Admin tools and platforms.
• Coordination with finance unit to ensure payroll, taxes are captured accurately in the three countries.
• Support managers & staff with performance management and review processes, including providing specialized trainings like People management skills.
• Act as an impartial mediator in disciplinary procedures and ensure that they follow DRC policies and meet all legal and labor regulations and requirements.
• Implementation of Global, regional, and country level HR initiatives example (DRC Voices, minimum standards, staff wellbeing, diversity, and inclusion etc).
• Coordinate with senior managers to develop country wide training calendar.
• Take lead in salary review process in partnership with service provider, Finance team, Senior Management team at country and HQ and coordinate compensation review process and compensation adjustments.
• Analysis of benchmarking reports and the design of new salary grids; Support implementation of DRC’s new Compensation policy, including salary progression.
• Prepare monthly payroll for Tunisia and review Algeria and Libya payroll to ensure compliance.
• Register employees in social security for all LE hosted by TUN legal entity.
• Follow up the correct implementation of DRC Dynamics (HR Module) and the quality of the data entered in the system.
• Train HR focal person in TUN, Libya and Algeria and where required others in WANALA region.
• Monitoring accuracy and timely update of master data in dynamics for TUN, Libya and Algeria for the HR module.
• Producing monthly HR reports for TUN, Libya and Algeria.
• Ensure org chart for TUN, Libya and Algeria are up to date and produce when required by managers.
• Develop/update HR templates digital/manual (recruitment tracker, onboarding and offboarding checklist and forms, recruitment request forms, exit clearance forms, contract request etc).
• Manage digital spaces like Share point (HR), MACH forms etc.
• Provide training in Dynamics (HR Module) for HR focal person and relevant module like Employee self-service to new joiners.
• Developing and maintaining full record of legal status/file of DRC’s registration in Tunisia.
• Participate actively to the assessment of local partners capacities in terms of HR from the compliance and transparency perspective.
• Provide technical training to local partners in the fields covered by the scope of work of the HR coordinator Position.
• Support country director in ensuring that required CoC structure is in place at country office.
• Coordinates with HQ and regional CoC focal person to seek technical inputs on the subject.
• Support country director in managing CoC structure in the country/operation.

Requirements

• At least 3 years’ working experience (officer and above) in Human Resources functions, preferably within an NGO.
• Demonstrated understanding and working knowledge/experience of Human Resources Management principles, concepts & processes.
• Ability to interpret and transform local labor laws in DRC internal policies.
• Experience in developing Human Resources strategies and policies, and driving implementation.
• Experience using an online system for recruitments and ERP system.
• Payroll management and experience in salary benchmarking exercise.
• Experience and understanding of local labour laws and managing legal services.
• BA in Human Resources, Management, Administration or related subject is mandatory.
• Fluency in French and Tunisian language is must.
• Working knowledge of English is mandatory.
• MA in a related subject is desired.

Skills

• Human Resources Management
• Labor Law Interpretation
• HR Policy Implementation
• HR Strategy Development
• Recruitment Processes
• ERP Systems
• Payroll Management
• Salary Benchmarking
• Legal Services Management
• Human Resources Coordination
• Capacity Building
• Compliance Management

Languages

French, Tunisian, English