Emergency Assistant

The Emergency Assistant supports the implementation of emergency assistance activities including cash assistance and non-food items to conflict-affected populations. The role involves beneficiary registration, data collection, documentation, distribution processes, and coordination with communities and local service providers.

Responsibilities

• Support the implementation of emergency assistance activities (cash assistance and NFIs) in accordance with work plans and project objectives.
• Participate in field missions, including beneficiary registration and verification during programme activities.
• Assist in preparing documentation packages required for beneficiary payments and distributions.
• Support the distribution of assistance to internally displaced persons (IDPs) and conflict-affected populations.
• Contribute to the preparation of monthly, quarterly, and annual programme reports.
• Engage with community stakeholders, key informants, and beneficiaries to support DRC’s community-based approach.
• Maintain communication with local authorities, service providers, and community representatives to facilitate programme implementation.
• Coordinate with other DRC departments to facilitate referrals and information sharing.
• Collect and support analysis of data related to beneficiaries and conflict-affected populations.
• Ensure proper archiving, secure storage, and confidentiality of beneficiary data and documentation.
• Maintain trackers of beneficiary registrations, distributions, and assistance records.
• Participate in preparation and organization of field activities and distributions.
• Assist in handling and distribution of NFIs while ensuring accountability for materials and supplies.
• Maintain records of distributed assistance and available stock in coordination with relevant staff.

Requirements

• University degree in a relevant field (e.g. economics, social sciences, logistics, public administration) or equivalent professional qualification.
• Minimum 1 year of relevant practical experience, preferably within humanitarian programmes or NGO operations.
• Previous experience in field activities (registrations, distributions, or community engagement).
• Basic understanding of data collection and documentation processes.
• Good knowledge of MS Excel and data entry tools.
• Fluency in local language.
• Experience working with vulnerable populations is desirable.
• Familiarity with basic humanitarian principles (AAP, protection, inclusion) is desirable.
• Knowledge of English is desirable.

Skills

• Humanitarian Programming
• NGO Operations
• Field Activities
• Beneficiary Registration
• Distribution Processes
• Community Engagement
• Data Collection
• Documentation
• MS Excel
• Data Entry
• Emergency Assistance
• Cash assistance programs
• Food and Non-Food Item Distribution
• Coordination with Community Organizations
• Coordination with Service Providers

Languages

English, Local language