Program Specialist, Disaster Services

The Program Specialist, Disaster Services supports Disaster Program management and volunteer workforce primarily focusing on volunteer engagement and direct assistance to local disasters within the Michigan City/Ft Wayne IN region. The role involves facilitating volunteer teams, supporting disaster cycle services programming, and participating in disaster response operations.

Responsibilities

• Facilitate and support a diverse volunteer team responsible for the implementation of volunteer-led disaster cycle services programming, or specific functional activities throughout the assigned geographic area.
• Assist with the successful implementation of either specific disaster cycle services program activities, or a specific disaster cycle services function within an assigned geographic area.
• Monitor, collect and analyze business data to improve services to individuals and communities.
• Engage disaster volunteers who are the primary workforce, and representative of the communities they serve, both culturally and linguistically.
• Support the development of Disaster Leadership Volunteers, including volunteer partners, to meet specific responsibilities as part of their work in disaster readiness, preparedness, response, and recovery, or specific functional tasks.
• Participate in disaster response operations in the region in alignment with the Disaster Cycle Services Concept of Operations, upon completion of training requirements.

Requirements

• Bachelor's degree required.
• Minimum 3 years of experience with social services or service/program delivery, or equivalent combination of education and related experience required.
• Clean Driving Record.
• Ability to coordinate staff and volunteer activities.
• Excellent interpersonal, verbal, and written communication skills.
• Develop project plans & budgets.
• Intermediate level proficiency with Microsoft Office software, including Word, Excel, PowerPoint, and Outlook.
• Ability to work outside of regular duty hours including nights and weekends.
• Geographic Community Disaster employees are expected to work daily in their assigned geographic area to engage and mobilize communities and support volunteers.
• Regional disaster employees are required to deploy to disaster relief operations outside of their region at a minimum of once a year.
• Employees must meet all training and physical capacity requirements for deployment.

Skills

• Social Services Delivery
• Program Delivery
• Staff Coordination
• Volunteer Coordination
• Project Planning
• Budget Development
• MS Word
• MS Excel
• MS PowerPoint
• Microsoft Outlook
• Disaster Operations
• Volunteer Engagement
• Disaster Cycle Services Management
• Social Mobilization
• Disaster Response Deployment
• Training Compliance
• Physical Capacity for Deployment

Languages

English