Program Manager, Community Disaster Services

As a Community Disaster Program Manager, you will supervise the implementation of the disaster services program in an assigned geographic area, leading and supervising Disaster program staff and volunteer teams responsible for local preparedness, response, and recovery management as well as management of government partnerships within the assigned area. You will work with volunteers to ensure communities are ready to respond to disasters.

Responsibilities

• Manage and support an employee and volunteer team responsible for the implementation of volunteer-led disaster services programming throughout the assigned geographic area, or functional activities throughout the region.
• Supervise employee(s) and implement either disaster cycle services activities within assigned geographic area or specific functional activities within the region.
• Develop and support disaster volunteers who are the primary workforce, and representative of the communities they serve, both culturally and linguistically.
• Lead and coordinate efforts in assigned geographic area to prepare and mobilize communities and engage partners with specific functional expertise and assets to prepare for, respond to, and recover from disasters and emergencies.
• Build relationships and collaborate in the matrix management environment with internal partners, including employees and volunteers.
• Act as the local Red Cross disaster subject matter expert within assigned geographic area to maximize Red Cross presence and community engagement and mobilization in the Indianapolis, IN area.
• Initiate and coordinate disaster relief operations in assigned geographic area, or functional activities in the region in alignment with the Disaster Cycle Services Concept of Operations.

Requirements

• Bachelor's degree required, or equivalent combination of education and related experience required.
• Minimum 3 years of related experience.
• 1 year of lead or supervisory experience.
• A current valid driver's license and good driving record is required.
• Excellent interpersonal, verbal, and written communication skills.
• Demonstrated analytical and decision-making skills to interpret program trends, results, formulate recommendations, and develop creative processes for continuous program or service improvements.
• Proven record of accomplishment of collaboration with diverse groups and individuals representative of all the demographics of this community, managing multiple priorities, facilitation, problem solving, marketing, leadership, and partnership management.
• Intermediate level proficiency with Microsoft Office software, including Word, Excel, PowerPoint, and Outlook.
• Ability to work outside of regular duty hours including nights and weekends.

Skills

• Programme Management
• Disaster Services Management
• Community Preparedness
• Response and Recovery Management
• Volunteer Management
• Government Partnership
• Leadership
• Collaboration with Diverse Groups
• Facilitation
• Problem Solving
• Marketing
• Partnership Management
• Analytical Skills
• Decision Making
• MS Word
• MS Excel
• MS PowerPoint
• Microsoft Outlook
• Driving

Languages

English