IT Category Manager

American Red Cross

Location:
Remote, USA
Category:
Professional Staff
Remote:
Yes
Posted Aug 13, 2026Apply by Aug 27, 2026 (3d left)
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The IT Category Manager supports the Strategic Procurement leadership by managing IT suppliers and business clients, developing category strategies, negotiating agreements, and ensuring alignment with IT and business priorities. This fully remote role requires expertise in IT and supply management to manage a portfolio of suppliers and clients, mitigate risks, and contribute to procurement processes and business cases.

Responsibilities

  • Work with the Sr. Director and Director of IT Strategic Procurement to ensure demands and priorities are synchronized with expectations of IT, business client, and Supply Management leadership.
  • Be responsible for a portfolio of assigned suppliers to include associated agreements, renewals, and third-party risk management activities.
  • Manage a portfolio of assigned clients to understand procurement demands and timelines, develop relationships, and influence procurement strategies.
  • Lead, develop and implement category strategies to manage the assigned portfolios, control costs, and ensure continuity of supply.
  • Lead negotiation of supplier agreements and renewals in collaboration with internal partners from Office of the General Counsel, Risk Management, IT, and business clients.
  • Work with clients and suppliers to negotiate statements of work and ordering documents, adding value to support positive outcomes for project investments.
  • Assess, identify, and mitigate third-party agreement risk in collaboration with internal partners from the Office of the General Counsel, Risk Management, IT Governance, Risk and Compliance (GRC), and Information Security.
  • Work with the CIO, IT VP leaders, other business tech leaders and project teams to contribute to business cases, manage spend, and plan project procurement timelines.
  • Know and participate in Supply Management processes, to include Supplier Onboarding (SOBRA), Third-Party Risk Management (TPRM), Stakeholder Advisory Board (SAB), Risk Council, and P&L Improvement.
  • Perform the business of IT Strategic Procurement, communicating with leaders, contributing to team performance, emphasizing P&L improvement, and supporting diversity goals.

Requirements

  • Bachelor’s degree in related disciplines such as Finance, Supply Management, Economics, Computer Science or Information Systems.
  • 7+ years of professional experience, to include Supply Management, Procurement, or IT Business Office roles responsible for IT supplier or category management.
  • Information Technology experience overseeing IT services and suppliers.
  • Strong working knowledge of the IT marketplace, terminology and industry norms.
  • Demonstrable experience with application development and managed services agreements and statements of work.
  • Adept negotiation skills in pay for performance and shared risk allocation in agreements.
  • Strong problem-solving, collaboration and influence skills.
  • Ability to lead cross-functional business meetings, develop and deliver clear presentations and and communicate with stakeholders.
  • Solid business acumen coupled with understanding of business structures, processes, and information flow in an organization with multiple lines of business.
  • Use of common Supply Management tools for procure-to-pay and contract lifecycle management.
  • Qualified candidates must be authorized to work in the United States.
  • Master’s degree is preferred.
  • Professional certification (e.g. C.P.M., CPSM, CIRM, CPIM, etc.) preferred.
  • Combined experience in both Supply Management and IT professions preferred.
  • Experience with major IT service providers and suppliers preferred.
  • Experience authoring and contracting professional services statements of work preferred.
  • Experience with Coupa P2P and / or Ironclad CLM preferred.
  • Prior experience in nonprofit, humanitarian, or mission-driven organizations preferred.

Skills

  • Supplier Management
  • Procurement
  • IT Supplier Management
  • IT Category Management
  • Information Technology
  • Application Development Agreements
  • Managed Services Agreements
  • Statement of Work Development
  • Negotiation Skills
  • Pay for Performance Negotiation
  • Risk Allocation Negotiation
  • Cross-functional Leadership
  • Stakeholder Communication
  • Business Acumen
  • Procure-to-Pay Process
  • Contract Lifecycle Management
  • Coupa P2P
  • Ironclad CLM

Languages

English