Community Disaster Program Manager

The Community Disaster Program Manager supervises disaster services program implementation in a designated geographic area, leading staff and volunteers in preparedness, response, and recovery management. The role involves managing government partnerships, community engagement, and disaster relief operations within the Western New York Region.

Responsibilities

• Manage and support an employee and volunteer team responsible for the implementation of volunteer-led disaster services programming throughout the assigned geographic area or functional activities throughout the region.
• Supervise employee(s) and implement either disaster cycle services activities within assigned geographic area or specific functional activities within the region.
• Develop and support disaster volunteers who are the primary workforce, and representative of the communities they serve, both culturally and linguistically.
• Lead and coordinate efforts in assigned geographic area to prepare and mobilize communities and engage partners with specific functional expertise and assets to prepare for, respond to, and recover from disasters and emergencies.
• Build relationships and collaborate in the matrix management environment with internal partners, including employees and volunteers.
• Act as the local Red Cross disaster subject matter expert within assigned geographic area to maximize Red Cross presence and community engagement and mobilization.
• Initiate and coordinate disaster relief operations in assigned geographic area or functional activities in the region in alignment with the Disaster Cycle Services Concept of Operations.

Requirements

• Bachelor's degree required, or equivalent combination of education and related experience required.
• Minimum 3 years of related experience.
• 1 year of lead or supervisory experience.
• Must have a current, valid driver’s license.
• Excellent interpersonal, verbal, and written communication skills.
• Demonstrated analytical and decision-making skills to interpret program trends, results, formulate recommendations, and develop creative processes for continuous program or service improvements.
• Proven record of accomplishment of collaboration with diverse groups and individual’s representative of all the demographics of this community, managing multiple priorities, facilitation, problem solving, marketing, leadership, and partnership management.
• Intermediate level proficiency with Microsoft Office software, including Word, Excel, PowerPoint, and Outlook.
• Ability to work outside of regular duty hours including nights and weekends.
• Regional disaster employees are required to deploy to disaster relief operations outside of their region at a minimum of once a year.
• Employees must meet all training and physical capacity requirements for deployment.

Skills

• Disaster Program Management
• Disaster Preparedness
• Disaster Response
• Disaster Recovery
• Staff Supervision
• Volunteer Management
• Community Engagement
• Government Partnership
• Program Implementation
• Programme Monitoring
• Data Analysis
• Decision Making
• Facilitation
• Problem Solving
• Marketing
• Leadership
• Partnership Management
• MS Word
• MS Excel
• MS PowerPoint
• Microsoft Outlook
• Disaster Relief Operations
• Training Compliance
• Physical Capacity for Deployment

Languages

English