Business Operations Specialist

Lead the daily operation of support services and business office operations for regional administrative functions. Support budget monitoring, daily finance transactions, local vendor relationships, facilities management, fleet management, Human Resources, Information Technology, and records/reports. Provide support, development and/or leadership guidance to all volunteers.

Responsibilities

• Monitor budget and expenditure, approve procurement transactions, prepare forecasts, and ensure programs are executed within budget.
• Maintain, and distribute operational processes and procedures and ensure adherence.
• Provide guidance for grant reporting and respond to requests for information and/or documentation, delegating to volunteers as appropriate.
• Support coordination of activities of the facility, establish work procedures, approve all maintenance, develop relationship with new vendors, analyze data to inform future decisions, plan for real estate transactions, achieve objectives set forward by management, and meet with other divisions to discuss shared services.
• Provide training to volunteers to handle the administrative transactions necessary for the business, ensuring that their efforts are well-coordinated with the strategic business goals.
• Analyze fleet inventory records, training, maintenance, and management of the fleet and personnel.
• Support planning and preparation for events including the training volunteers to prepare insurance certificate applications, financial collection processes, and appropriate forms and codes used for regulated items including alcohol.
• Train staff in use of business software application systems and support the escalation for regional phone and computer issues.

Requirements

• High School or equivalent required.
• Associate’s degree in accounting, Business or Public Administration preferred.
• Minimum 5 years of financial or facilities business operations/administrative experience in community organizations, government agencies, non-profit, business or equivalent combination of education and related experience required.
• Experience working effectively with volunteers and board members preferred.
• Ability to plan, prioritize and organize work to maximize team performance and meet customer expectations.
• Excellent organizational skills and ability to work with attention to detail.
• Strong interpersonal skills and the ability to create and maintain collaborative work relationships within the organization and with external stakeholders.
• Proficient with MS Office software, including Word, Excel, PowerPoint and Outlook.
• Strong knowledge of federal, state and local employment laws.
• Ability to work on a team.
• Travel is required throughout the Region with some travel outside of region.

Skills

• Financial Operations
• Facilities Management
• Budget Monitoring
• Vendor Relations Management
• Fleet Management Operations
• Human Resources Knowledge
• Employment Law
• Microsoft Office Suite
• Word
• Excel
• Power Point
• Outlook
• Organizational Skills
• Teamwork
• Volunteer Management
• Report Preparation
• Records Management Projects
• Work Planning
• Prioritization

Languages

English