Boston Food Pantry Manager

The Boston Food Pantry Manager supports the Boston Food Pantry program by managing outreach activities and federal programs like SNAP Outreach and Nutrition Outreach. The role involves supervising day-to-day outreach operations, developing initiatives to increase Red Cross visibility, and providing leadership guidance to volunteers.

Responsibilities

• Implement and participate in the development of initiatives to increase Red Cross visibility through program or service delivery.
• Advance assigned program or service to meet goals and objectives.
• Act as a program or service subject matter expert (SME) to staff, management, volunteers and external partners.
• Provide support, development and/or leadership guidance to all volunteers.
• Develop outreach and communication strategies to increase, maintain and/or enhance relationships that support the objectives.
• Assign and coordinate staff members and volunteers on project assignments.
• May be responsible for supervising and training volunteers.
• Evaluate and report effectiveness of program or service and prepare recommendations for continuous improvement.
• Utilize satisfaction surveys, feedback sessions, etc. to evaluate effectiveness of activity.
• Document findings and prepare recommendations for implementation.
• Develop and maintain active professional relationships with key internal and external partners.
• Provide analysis, advice and consultation on programs and/or services.

Requirements

• Bachelor's degree required.
• Minimum 3 years of related experience or equivalent combination of education and related experience required.
• Excellent interpersonal, verbal and written communication skills.
• Develop project plans & budgets.
• Demonstrate in-depth knowledge of program or service.
• Maintain confidentiality and work with integrity and ethics.
• Demonstrate ability in creating presentations and developing training modules.
• Intermediate level proficiency with MS Office software, including Word, Excel, PowerPoint and Outlook.
• Ability to work on a team.
• A current, valid driver's license with good driving record is required.
• Must be willing to drive a 20-foot box truck.

Skills

• Project Planning
• Budget Development
• Program Knowledge
• Confidentiality Management
• Ethical Standards
• Presentation Development
• Training Module Development
• Microsoft Office Suite
• Word
• Excel
• Power Point
• Outlook
• Outreach Management
• Federal Program Management
• SNAP Outreach
• Nutrition Outreach
• Volunteer Supervision
• Driving License
• Box Truck Operation

Languages

English