Blood Donor Specialist - Customer Service - Paid Training

The Blood Donor Specialist welcomes and supports blood donors throughout the donation journey, delivering exceptional customer service and managing blood collection and products following safety standards. The role includes working as part of a team to create a positive donor experience and setting up and transporting equipment for community blood drives.

Responsibilities

• Welcome and support blood donors throughout the donation journey
• Deliver exceptional customer service and build meaningful donor relationships
• Collect blood and manage blood products following safety and quality standards
• Work as part of a team to create a positive donor experience
• Set up and transport equipment for community blood drives
• Travel to local blood drive locations using a Red Cross or personal vehicle

Requirements

• High school diploma or equivalent required
• Customer service experience and strong people skills
• Valid driver’s license with a good driving record
• Position may require minimum height of 60 inches to ensure the ability to safely operate Red Cross vehicles
• Basic computer and Microsoft Office skills
• Ability to work in a fast-paced, team-oriented environment while adapting to changing priorities
• Ability to lift, move and set up blood drive equipment
• Preferred: Prior healthcare or phlebotomy experience (CNA, MA, EMT etc)
• Preferred: Interest in learning new skills, growing within the organization, and pursuing future leadership or career development opportunities

Skills

• Customer Service
• Valid Driver's License
• Microsoft Office Suite
• Blood Drive Setup
• Equipment Handling
• Phlebotomy Experience
• Healthcare Experience
• Teamwork in Fast-Paced Environment

Languages

English