Blood Collections Team Lead (Mobiles)

Lead and support mobile blood drive operation teams by coaching, mentoring, and performing blood collection duties. Ensure excellent customer service and regulatory compliance while working independently in community settings.

Responsibilities

• Lead the team and drive for results through excellent customer service
• Model professionalism and compassion while serving as an ambassador to the public for the nation’s largest not-for-profit blood banking organization
• Work as a lead/charge at the mobile blood drives within the community and conduct phlebotomy
• Able to work independently with attention to detail along with the knowledge of daily operations to ensure the blood the team collects meets regulatory requirements

Requirements

• Associates Degree or equivalent combination of education and related experience (18 months to four years of work experience in a related field) is required
• Minimum 1 year leadership experience in environments with public interaction required
• Phlebotomy experience is required
• Customer service experience, effective verbal communication and public relations skills are required
• A current valid driver's license and a good driving record is required
• Physical requirements may include the ability to lift, push or pull heavy weights up and down ramps and stairs, good manual dexterity, the ability to sit or stand for long periods of time and adapt to long, irregular hours and frequent schedule changes are required
• Position may require a minimum height of 60 inches to ensure the ability to safely operate Red Cross vehicles
• Basic computer skills are required
• Must be proficient with Microsoft office applications

Skills

• Phlebotomy
• Leadership in public interaction
• Customer Service
• Verbal Communication
• Public Relations
• Driving with valid license
• Manual Dexterity
• Physical Stamina
• Microsoft Office Suite
• Basic Computer Knowledge
• Blood Collection
• Team Coaching
• Mentorship
• Regulatory Compliance
• Mobile blood drive operations

Languages

English